Questions 1－ 10 are based on Passage 1. Passage 1

Passage 1

1. The first fax message is sent by ().

2. The first fax message is sent to the ()of Phillips and Sons.

3. The first fax message is sent at ()on Thursday.

Mistakes with the order:

Jackson Accountants ordered best quality computer paper. but they received(4)computer paper.

Jackson Accountants ordered 10 pads of (5) , but they received none.

6. The second fax message is sent by ().

7. The second fax message is sent to ().

Problems with the order:

The Reference Number on the order was (8).

The number on the Delivery Note is (9).

The order has been delivered to another client.

Solutions(解决办法):

There will be a (10) tomorrow morning.