— Hello Yang Lin speaking.— ________________A Th

Client: Hello. May I speak to Mr. Black？Secretary:_______A: Speaking, pleaseB: I ’m sor

Maggie: Hello, could I speak to Justin, please？ Justin: ______A．Yes, please.B．Yes, you can

Wilson: Hello. May I speak to Mary？ Mary: ______A．Sorry, the number is engaged. Will you h

Speaker A: Hello, may I speak to Alan Bright？ Speaker B: ______A．Hello, may I ask who you

Wilson: Hello. May I speak to Peter? Peter: ______.A.Sorry the number is engaged. Will yo

Phone caller: Hello. Could I please speak to Helen? Helen: ______.A.SpeakingB.I am HelenC.