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HENRY: Good afternoon! Lucy I am telling you som


HENRY: Good afternoon! Lucy, I am telling you something urgent. We have found several cases of golden staph infected in our patients. They were caused by your products.

LUCY: Are you sure? Our bandages are very safe.{A; B; C; D; E}.

HENRY: I know that. But only patients who have used your bandages are infected.

LUCY: All of our products were made with the utmost care.{A; B; C; D; E}. And why didn’t you put the bandages into the sterilizer before you used them?

HENRY: Lucy,{A; B; C; D; E}. I’ve already asked the hospital to do a re-examination of your supplies right now.

LUCY: Henry, you’re making things difficult.

HENRY: The safety of our patients is most important,{A; B; C; D; E}.

LUCY: But I have already posted your recent order. They are now on the way.

HENRY: Sorry, Lucy. As soon as they arrive,{A; B; C; D; E}.

A. May be they were polluted in your hospital.

B. so I will stop all orders with your company.

C. This is the first time we’ve received a complaint of this nature.

D. they will be returned to your factory immediately.

E. it’s your job to do that, not ours.

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