听力原文:Woman: Contact Training how can I help you?Man: Hello this is Dave Smith callin

听力原文：Woman: Contact Training, how can I help you？

Man: Hello, this is Dave Smith calling from the City Council. I understand you run in-house training courses in word-processing and databases, things like that.

Woman: Yes, are you looking for some training？

Man: Well, yes, we"ve just taken on some new staff in our department and I"d be interested to know if you have someone who could help them with databases - perhaps a one-week course？

Woman: I"m sure we can.

Man: Good. In addition to that - if it"s possible - we have some other staff who need some individual training, but that would be in graphics.

Woman: Oh yes, we do graphics courses. Did someone recommend us to you？

Man: Yes, a friend of mine at Globe Insurance...

Woman: Oh yes, we put on a course for them a few months ago.

Man: They were very impressed...

Woman: Good! Well, I"ll just take a few details

？Look at the note below.

？You will hear a man enquiring about training courses.

Contact Training

Telephone Message

Dave Smith called from (9) about training.

Can we provide a one-week course on (10) ？

Would also like one-to-one courses in (11) .

Recommended by someone from (12)

请帮忙给出正确答案和分析，谢谢！